At EVALESS, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the data you share with us while using our website and services.

1. Information We Collect

When you visit our website or place an order, we may collect the following types of personal information:

Name
Email address
Shipping and billing address
Phone number
Payment information (processed securely via third-party providers)
IP address, browser type, and device data (for analytics and security purposes)

We may also collect non-personal information through cookies and similar technologies to improve website functionality and user experience.

2. How We Use Your Information

The personal information collected may be used for:

Processing and fulfilling your orders
Communicating with you about your orders, promotions, or updates
Providing customer support
Improving our website, services, and user experience
Detecting and preventing fraudulent transactions
Complying with legal obligations

We do not sell or rent your personal data to third parties.

3. Data Sharing and Third Parties

We may share your personal information only with trusted third-party service providers who assist us in operating our business, such as:

Payment gateways
Shipping and logistics partners
Analytics and marketing tools (e.g., Google Analytics, Meta Ads)

These partners are contractually obligated to handle your information securely and only for specified purposes.

4. Data Retention

We retain your personal information for as long as necessary to provide you with our services and as required by applicable laws. When your data is no longer needed, it is securely deleted or anonymized.

5. Your Privacy Rights

Depending on your location, you may have rights regarding your personal information, such as:

Accessing the data we hold about you
Requesting correction or deletion of your data
Opting out of marketing communications
Withdrawing consent (where applicable)

You can exercise your rights through the privacy settings in your account or by contacting our support team.

6. Cookies and Tracking Technologies

We use cookies to:

Remember your preferences
Analyze website traffic and usage patterns
Provide a personalized shopping experience

You may disable cookies in your browser settings; however, this may affect the functionality of the site.

7. Data Security

We implement reasonable and industry-standard security measures to protect your personal data from unauthorized access, misuse, or disclosure.

8. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the updated effective date.